---
title: Storage FAQ - Renting, Access, Payments | Sparks Self Storage
url: https://sparksselfstoragellc.com/faq/
business: Sparks Self Storage LLC
phone: (608) 412-4263
address: 35068 WI-27, Prairie du Chien, WI 53821
access: 24/7 access is available on request for an additional fee (ask when you rent)
---

- [Home](https://sparksselfstoragellc.com/)
- FAQ

# Storage questions & answers

Month-to-month rentals, a photo ID to move in, a free disc lock, no security deposit, 24/7 access on request and drive-up 10x20, 10x30 and 10x40 units. More answers below.

[Call (608) 412-4263](tel:+16084124263)[Reserve a unit](#contact-form)

## Renting & reservations

### How do I rent or reserve a storage unit?

Pick your size, then send the reservation form or call (608) 412-4263. We help you choose the right unit, confirm availability and get your account ready. See [how to rent](https://sparksselfstoragellc.com/how-to-rent/).

### Do I need to sign a long-term contract?

No. All rentals are month-to-month, so you can rent for one month and stay as long as you need.

### What do I need to rent a storage unit?

A valid photo ID such as a driver's license or passport is all you need.

### Can I move in the same day I reserve?

Yes. Once your reservation is confirmed, you can move in right away.

### How do I cancel or move out?

Just contact us to cancel or transfer your unit. There are no cancellation fees.

## Unit types & sizing

### What sizes of storage units do you have?

We have 75 drive-up units in three sizes: [10x20](https://sparksselfstoragellc.com/storage-units/10x20/) (200 sq ft), [10x30](https://sparksselfstoragellc.com/storage-units/10x30/) (300 sq ft) and [10x40](https://sparksselfstoragellc.com/storage-units/10x40/) (400 sq ft).

### How much does a storage unit cost?

Call (608) 412-4263, send the [reservation form](https://sparksselfstoragellc.com/contact/#contact-form) or ask the chat assistant and we'll give you today's rate for the size you need.

### Are the units drive-up?

Yes. Our units are ground-level with drive-up access, so you can load and unload straight from your vehicle.

### Can I switch to a different size after I rent?

Yes. Depending on availability, you can transfer to a different size at any time.

### How tall are the units?

Most units have 8- to 10-foot ceilings, with room for tall items and stacked boxes.

## Vehicle, boat & trailer storage

### Can I store a car, trailer or boat?

Yes. Our drive-up 10x20, 10x30 and 10x40 units fit many cars, trailers, boats, work equipment and other large items, and larger outdoor spaces are available for vehicles. See [vehicle, boat and trailer storage](https://sparksselfstoragellc.com/vehicle-boat-storage/).

### What does vehicle or boat storage cost per month?

Call, use the chat or send the contact form to request current rates.

### How should I get a vehicle ready for long-term storage?

Clean it, fill the gas tank, disconnect the battery and cover it for protection. More in our [Wisconsin winter storage tips](https://sparksselfstoragellc.com/guides/wisconsin-winter-storage/).

## Access & security

### Can I get to my unit 24/7?

Yes - 24/7 access is available on request for an additional fee. Ask about it when you rent.

### What security do you have?

Video surveillance monitors the property around the clock, and the facility has controlled keypad access and bright lighting. The property is well-maintained and well-lit.

### Do you provide a lock?

Yes. A free disc lock is provided with every new rental.

## Packing & storage tips

### How should I pack my unit?

Stack boxes by weight, use shelves and keep a small walkway so you can reach everything. Wrap furniture in blankets or covers and keep items off the floor. See [how to pack a storage unit](https://sparksselfstoragellc.com/guides/how-to-pack-a-storage-unit/).

### How do I keep moisture and pests out?

Use airtight containers and moisture absorbers, and never store food.

## Policies & payments

### How do I pay?

Pay by credit or debit card or ACH bank transfer. You can set up automatic payments or call (608) 412-4263 to pay over the phone.

### Do you charge a security deposit?

No security deposit is required. Contact us for current move-in details and any applicable fees.

### What if I miss a payment?

You'll receive reminders before late fees apply. Contact us and we'll help you catch up quickly.

## Location & contact

### Where are you located?

35068 WI-27, Prairie du Chien, WI 53821 - on Highway 27 in the Town of Prairie du Chien, about 2.5 miles (4 minutes) from downtown.

### What areas do you serve?

Prairie du Chien and the surrounding communities, including Bridgeport, McGregor, Marquette, Wauzeka and Eastman.

### How do I reach you?

Call (608) 412-4263, use the chat on this page, or send the [contact form](https://sparksselfstoragellc.com/contact/#contact-form) - we answer 7 days a week.

Rent a unit

## Didn't find your answer?

Tell us the size you want and when you'd like to move in. We'll call to confirm availability and today's rate.

Talk to a person

[(608) 412-4263](tel:+16084124263)

Our team answers calls and messages 7 days a week

35068 WI-27 Prairie du Chien, WI 53821

[Get directions](https://www.google.com/maps/dir/?api=1&destination=35068+WI-27%2C+Prairie+du+Chien%2C+WI+53821&destination_place_id=ChIJ5bWjRimF_IcRRjE-yl6U8zA)
